This policy sets out how observe4success collects and uses the information that we collect about you when you use the observe4success services. This policy also explains the choices that you can make about the way that we use your information.
When you communicate with us, register as a user, use our product, use our website or submit an enquiry, we collect data. Without this data, we may not be able to effectively provide you with a great experience or enable you to effectively use our product.
We may directly collect analytics data to help us measure traffic and usage trends for the Service. These tools collect information sent by your device, including the features you use and other information that assists us in improving the Service.
We also use Google Analytics to improve the content and functions of our websites (by collecting information about how visitors use the sites), and the Google AdWords service to provide you with customized advertisements that suit your interests and preferences. Google anonymously collects information such as age, gender, geographical location, webpage views and visits to other websites, including using cookies.
You can manage cookie preferences through your Google account, by going to Google Account Settings and editing your preferences. To opt out of being tracked by Google Analytics, you can visit the relevant Google page.
observe4success defines user data as information, including personal information relating to users of our products and services. observe4success defines customer data as information, including personal information relating to the purchasers of our products and services.
observe4success only uses data for the following purposes:
- Providing you with the Service: We use the information that you provide us to provide the Service to you. This includes allowing you to log in to observe4success, operating and maintaining the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it repeatedly.
- To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
Access by you to your account is available through an email address and password. This password is encrypted. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.
In the event of a data breach, observe4success is committed to complying in all respects with the requirements of all Privacy Laws in the relevant jurisdiction and where required, the provisions of the GDPR.
Please notify us immediately if there is any unauthorized use of your account by any other Internet user, or any other breach of security relating to your account.
We retain information you provide to us and which we collect about you, including Personal Information and Personal Data, for so long as we continue to provide services to you and specifically until such time as you request us to erase your Personal Information and Personal Data.
We may disclose data for the following purposes:
- Responding to lawful information requests from courts, government agencies and lawyers;
- Investigating and dealing with suspected fraud and unlawful activity; Protecting our lawful interests; and
- In the process of a sale or purchase of us or our business.
Protection of Children's Personal Information
observe4success does not store any personal and/or sensitive information of students. Your organization may collect information on its own through the use of observe4success or other observe4success offerings. Collection of information in this way is at your organization’s discretion and is governed by the privacy policies of your organization. observe4success allows for configuration and/or integration options that allow your organization to align the observe4success platform with other organization applications (i.e., authentication/SSO).
We do not knowingly collect any Personal Information from individuals under the age of 13 through observe4success offerings, the observe4success app, or the observe4success website. The observe4success website is a “general audience” website.
For all privacy related issues, please contact us using the following email address: firstname.lastname@example.org